Ford's Power Promise
Instilling Confidence in Electric Vehicle Customers
The Ford Power Promise simplifies electric vehicle ownership by focusing on the areas that matter most to our customers. Designed to give them the confidence to go electric from day one.
the Ford Power Promise offers a range of promotions and programs, including:
- A complimentary home charger and standard installation with every new electric vehicle purchase or lease
- 24/7 live support, including proactive charging assistance
- Access to on-the-road charging for convenient refueling away from home
- Assurance in the reliability and health of their vehicle’s battery
According to a Ford survey from September 2024:
Home charging is a key factor in the decision to go electric:
89% of electric vehicle shoppers are more likely to make the purchase if they have access to home charging.
Most electric vehicle owners prefer charging at home:
88% of EV owners nationwide prefer to charge at home, and 79% rarely use public charging stations.
Customer knowledge is essential:
46% of shoppers don't know how home charging works, while 92% of current EV owners find home charging as easy as charging their phones.
Home Charging
Begin each day fully charged with a Ford electric vehicle. When you purchase or lease one, you’ll qualify for a complimentary home charger and standard installation—just one more way Ford supports your journey.
Complimentary Home Charger
With the Ford Power Promise, enjoy a complimentary Ford Charge Station Pro with your purchase or lease of a Ford electric vehicle. Get the convenience of charging at home with ease.
Complimentary Standard Installation
We’ve teamed up with Qmerit to offer new electric vehicle customers a complimentary professional installation service. Installing your home charger has never been easier
Potential Savings When the Sun Goes Down
You could potentially pay less for electricity by taking advantage of off-peak hours. Many utility providers offer discounted rates during times when the electrical grid is less busy.
On-The-Road Charging
Use the FordPass® App to find and pay for charging directly from your current route with Ford Connected Navigation. Additionally, the BlueOval™ Charge Network gives you access to the largest public charging network in North America.
111,000
BlueOval Charge Network chargers across North America
Over 13,000
BlueOval Charge Network DC fast chargers, with more being added
15,300
Tesla Superchargers now available to Ford EV drivers
Battery Confidence
Ford electric vehicles come with an eight-year/100,000-mile high-voltage battery warranty*, ensuring long-term support and peace of mind for your battery’s health.
Understanding EV Range
Your vehicle’s range indicates how far you can travel on the current charge—similar to how a full tank works in a traditional gas-powered vehicle.
Plan Your EPA-Estimated Range
Simply enter your location and select your vehicle to view the estimated range you can expect from a full charge.*
Text a Ford Advisor
Our 24/7 Live Support is here to boost your confidence as you switch to electric. With a Ford advisor just a text away, you’ll get real-time guidance whenever you need it.
Proactive Roadside Assistance
Ford Roadside Assistance* includes proactive charging support** and towing for up to 50 miles, ensuring peace of mind if your charge runs low. This complimentary service is available for all Ford owners for up to 5 years or 60,000 miles, whichever comes first.
Nationwide Dealer Network
Ford’s extensive dealer network provides in-person access to EV specialists, Convenient Mobile Service, and Pickup & Delivery*. Connect with your local Ford dealer to explore electric vehicle options and find the support you need.
Dealer Pickup & Delivery
Enjoy complimentary vehicle service* at your convenience, whether at home or work. We’ll pick up your vehicle, service it, and return it—saving you time. Schedule easily through the FordPass® App.
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Home Charging: Complimentary Home Charger and Installation
Starting October 1, 2024, customers who purchase or lease a Ford electric vehicle are eligible to receive a complimentary Ford Charge Station Pro home charger, along with standard installation. This allows customers to wake up each day with a full charge by conveniently charging at home. Ford is the only auto manufacturer in the U.S. offering both a complimentary home charger and standard installation with the purchase or lease of an electric vehicle.
Additional Details:
To qualify, customers must purchase or lease a new Ford F-150 Lightning, Mustang Mach-E, or E-Transit Cargo Van from a participating Ford dealer between October 1, 2024, and January 2, 2025.
Ongoing Support and Guidance
New — 24/7 Electric Vehicle Support
Ford is introducing around-the-clock live support, including proactive charging assistance. While issues are unlikely, customers can feel confident knowing we’re always ready to help. With 24/7 electric vehicle support, customers can text a dedicated Ford advisor at any time for assistance.
Additional Details:
Available for Ford F-150 Lightning and Mustang Mach-E owners. Customers must opt-in to this service.
New — Proactive Roadside Assistance
Ford’s Roadside Assistance now covers unexpected vehicle events, including running out of charge. No matter where they are, customers can be picked up and brought to the nearest charging station or dealership.
Additional Details:
Available for Ford F-150 Lightning and Mustang Mach-E owners.
Easy Service Solutions
Ford’s extensive dealer network offers local in-person support, while participating dealerships provide convenient services like complimentary Mobile Service and Pickup & Delivery. This allows many maintenance needs to be addressed right at the customer’s home, eliminating the need to drive to a service location.
Additional Details:
To qualify, customers must purchase or lease a new Ford F-150 Lightning, Mustang Mach-E, or E-Transit Cargo Van from a participating Ford dealer between October 1, 2024, and January 2, 2025.
On-the-Road Charging
BlueOval™ Charge Network
Ford provides on-the-road charging support with access to the BlueOval™ Charge Network — the largest public charging network in North America. This network now includes over 15,000 Tesla fast chargers, with more being added weekly.
Connected Built-in Navigation
Ford makes it easy to find public charging options through its Connected Built-In Navigation, as well as Apple EV Routing via CarPlay®, with Google Maps EV Routing via Android Auto™ coming soon.
FordPass® App
With the FordPass® App, customers can locate and pay for charging at any station within the BlueOval™ Charge Network, all through a single account and app, simplifying the charging experience.
Battery Confidence
Battery Warranty
Ford electric vehicles come with an eight-year/100,000-mile high-voltage battery warranty, ensuring peace of mind for our customers.
Complete the form below and one of our friendly and professional staff will get you an answer right away.